Frequently Asked Questions

What formats do you offer?
We offer Live, Self-paced, and Cohort-based courses. Live classes include Q&A sessions; Self-paced tracks include office hours; Cohorts add peer feedback and milestones.
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Do I need prior experience?
No. Beginner paths start with concept testing and teach rules writing step-by-step. Intermediate and Advanced tracks assume basic prototyping and terminology.
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What is the refund policy?
For Self-paced courses, refunds are available within 7 days if less than 20% is completed. For Live/Cohort tracks, a full refund is available up to 72 hours before the first session. Details are in our Terms.
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Will I receive a certificate?
Yes. Certificates are issued upon completion and include learning outcomes. They are not an accreditation but are suitable for portfolios or publisher pitches.
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How much time should I plan per week?
Most learners spend 3–5 hours weekly: 1–2 hours for lessons, 1–2 hours for prototyping, and 1 hour for testing and reflection.
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What tools do I need?
Paper, markers, scissors, and basic spreadsheet or vector tools. We provide printable templates and recommend accessible digital options.
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How do cohorts work?
Cohorts run on set calendars with small groups, weekly milestones, and peer reviews guided by structured rubrics.
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Can I pitch my game to publishers?
We do not guarantee deals. We prepare you to pitch responsibly and understand contracts. Our publishing track focuses on readiness and professionalism.
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What accessibility considerations do you follow?
We design for high contrast, keyboard navigation, captions on live sessions, and screen reader-friendly documents whenever possible.
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